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AI Documentation Transformation

Using hands-on experimentation to validate AI documentation strategy before betting the company on it.

Type
Strategic AI Initiative
Timeline
2024 - Present
Scope
Solo Project

The Opportunity

Why Build a Crochet Documentation Site?

As documentation leaders navigate the AI transformation, I recognized a critical gap: we're making strategic decisions about AI integration without hands-on experience.

Rather than theorize from the sidelines, I built Crochetly.com as a real-world laboratory to answer fundamental questions:

  • Can AI actually write good documentation? What's the quality threshold?
  • How do modern doc platforms work? What's changed since traditional CMS systems?
  • What does "interactive documentation" really mean? Custom components, not just static pages
  • How do you structure content for discoverability? Search, navigation, AI-readability
  • What's the operational reality? Deployment, maintenance, scaling

Why Crochet?

Crochet is the perfect test case: complex enough to be interesting (stitches, patterns, techniques), personal enough to maintain authenticity (I actually crochet), and fragmented enough to add value (quality content scattered across ad-heavy blogs). Plus, the community needed it—no comprehensive, clean documentation resource existed.

The Approach

Building in Public: Technology & Architecture

I deliberately chose modern, production-grade tools to mirror real documentation platforms:

Astro + Starlight MDX TypeScript Custom Components GitHub

Key architectural decisions:

  • Astro + Starlight: Modern static site generator optimized for documentation—fast, SEO-friendly, component-based
  • MDX over Markdown: Enables custom interactive components within content
  • Open-source first: Public GitHub repo to enable community contributions
  • Component library: Built reusable elements (stitch library, yarn converter, pattern templates)
  • AI-assisted content: Used AI for initial content generation, then refined for accuracy and voice

What I Built

Proving the Concept at Scale

Stitch Library — From 8 to 27

I started with just 8 basic stitches. Using AI-assisted content generation, I scaled the library to 27 stitches and techniques—all while maintaining consistent terminology, formatting, and voice. This became my proof point: AI can accelerate content creation by 5-10x when paired with human expertise.

Interactive Components

Yarn converter: Helping users translate between yarn weights and brands
Pattern templates: Structured formats users can customize
Search and filtering: Built-in search with proper indexing—critical for modern docs

Why it mattered: These weren't just features—they were tangible examples I could bring to team discussions. "Look what I built in a weekend" became a powerful counter to "AI can't do X."

Leadership Application

From Personal Experiment to Organizational Proof

The real value wasn't the site—it was using it as proof-of-concept for organizational change.

The Leadership Moment

In team meetings, I started bringing my actual prompts, GitHub commits, and results. Not presentations about AI—real artifacts. "Here's what I wrote, here's what AI produced, here's what I refined." It shifted the conversation from theory to practice.

Overcoming Resistance

When writers were skeptical about AI, I didn't argue—I showed them. "Here's my commit history. Here's my prompt engineering. Here's the quality difference." Seeing a senior leader get hands-on made it safe for them to experiment too.

Redefining Team Skills

Based on what I'd learned, I reshaped hiring criteria and job requirements:

Added "prompt engineering" as a desired skill
Emphasized code literacy (Git, Markdown, component syntax)
Shifted role focus from "writing" to "content strategy + AI orchestration"

This project gave me the credibility to make those changes—and the evidence to back them up.

Business Impact

Organizational Outcomes at Cloudflare

Direct applications to my work:

  • AI integration strategy: I can make informed recommendations about where AI adds value vs. where human expertise is critical—because I've tested it myself
  • Platform decisions: Hands-on experience with Astro/Starlight directly influenced our evaluation of documentation platforms at Cloudflare
  • Team adoption: Successfully drove 100% team adoption of AI-assisted workflows by leading by example
  • Hiring & skills: Reshaped job requirements organization-wide to include prompt engineering and code literacy
  • Velocity gains: Demonstrated 5-10x content creation velocity—validated before rolling out to team

Executive Influence:

  • Can speak credibly about AI in documentation from hands-on experience—not just theory
  • Demonstrated commitment to staying technical despite executive role
  • Shows pattern of experimentation and learning, not just management
  • Built tangible proof-of-concept that validates strategic recommendations

Leadership Philosophy: The best leaders don't just direct—they demonstrate. You can't lead teams through AI transformation if you've never written a prompt, shipped a component, or debugged a deployment. This project keeps me credible, current, and effective.