Content Leader and Storyteller

I lead Cloudflare's Product Content Experience team with a mission to make complex technology feel clear, approachable, and empowering. My passion lies at the intersection of user-centered content and technology.

Kim Jeske's Photo

About Me

Hello! I'm Kim Jeske. As a leader in technical communication, I am passionate about creating user-centered content that simplifies complex information. I started my journey as a technical writer and have enjoyed leading across technical documentation, UX content, content design, and information architecture. I love turning complex problems into simple, beautiful, and intuitive content experiences.

When I'm not focused on content, you'll find me reading a book, crocheting, or enjoying the outdoors.

Markdown XML/DITA GitHub Visual Studio Code CI/CD Documentation

Experience

2020 - Present

Senior Director, Head of Product Content Experience

Cloudflare

I established the technical writing and UX content content, hiring a highly impactful team of user-focused, data-driven writers and strategists.

2018-2020

eCommerce Product Owner

National Instruments

I defined, prioritized, and drove the development of digital products and features that support an online shopping experience.

2016 - 2018

Group Manager

National Instruments

I oversaw, refined, and executed technical communication policies for tech writers and their projects related to the Semiconductor Test System.

2012 - 2016

Technical Writer

National Instruments

I documented programming APIs, hardware specifications, getting started guides, and driver software.

Education

2012

M.A. in Technical Communication

Texas State University

2003

B.A. in Communications

Texas A&M University

Let's Connect

I'm always open to new opportunities and collaborations. Feel free to connect with me on LinkedIn or check out my work on GitHub.